The Handover

The is the point we’ve been working together for, your house nearly complete and your new set of keys. With Berstan Homes, were with
you all the way.

Pre-Delivery Inspection

One week prior to your date of possession, one of the Berstan Directors will guide you through an inspection of your new home. At this time you will be asked to identify any damaged, incomplete or missing items, along with anything that may not be working properly. These items will be recorded on the Defects List form documenting the conditions that existed prior to your move-in.

If you are unable to assess something because it has not been installed, completed or cleaned, this should also be noted on your Defects List. This will be your first opportunity to view your new home in its finished state, and is also the perfect time to learn how to operate systems such as plumbing, heating and electrical. Feel free to ask as many questions as you like about your new home.

After the inspection you will be asked to sign the Defects List and you will be given a copy for your records. Berstan will then work towards rectifying any defects we have found so that you can move in to your new home  as soon as possible.

Welcome Home

At the time of your homes completion you will receive your Homeowner Information Package, which is full of information to guide you through how to look after your new home. Within this package is essential home warranty information which explains your rights and responsibilities looking after your new home. Our objective is to complete the construction of your home without defects, however from time to time minor items will arise that require adjustments.

During your Pre-Delivery Inspection you will have an opportunity to record the state of your home prior to possession. Within 30 days and then 11 months following your closing, you are also required to submit a list of any remaining warranted deficiencies you may have found in your home by email or fax to Berstan Homes. We aim to address all warrantable items as quickly as possible.

The Best Part

Mark or Paul Bryson joint Directors of Berstan Homes hand you the keys to your brand new home.